Automated teller machines (ATMs) are a major target for crime in India, and an area that icomply has been working closely on with a number of international banks. Last week, one of these bank’s investments paid off as an armed robber triggered the recently installed VTAS PRO into action.

Vivek Kumar, Head – Indian Operations commented  “A burglar came at around 4am in the morning. The ATM room shutter was closed, so he used a welding machine to cut the shutter lock. He then opened the shutter, triggering the alarm in VTAS Pro, along with live video.”

“Covered with black clothes, top to bottom with half face covered as well, he was armed with tools and even black spray, which he immediately sprayed onto the CCTV cameras. However, as he was doing this the VTAS Pro  Operator started live recording, turned on a hooter and started broadcasting and receiving two way audio.

“The burglar ran away immediately. A response team was informed and present almost as quickly and the mishappening was avoided. With the burglar’s image captured by VTAS Pro there is a good chance of identification too. One thing is for sure. He will not be going back to that branch, and the bank’s other branches are pleased to know they are protected too,”

“This is an elite example of  how a true integrated security system can prevent our society from lethal attacks. VTAS-Pro, from icomply, does just that! Remote video surveillance is vital but if it is not ‘clubbed’ with the events coming in from other security equipment deployed on site – it is only half of the information. The key in todays security world is ‘situational awareness’ and ‘response action’ – and true PSIM software like VTAS-Pro  lets you plan in advance and act swiftly when it happens.”